Frequently Asked Questions

 StatTradES Premium costs $18.88 USD/month with a 7-day free trial. You can cancel anytime without any cancellation fees. 

 The 7-day free trial includes access to premium features including AI analysis, advanced analytics, psychology tracking, monthly reviews, and unlimited trade logging. 

 If you don't subscribe after your trial ends, you'll retain access to Dashboard, Trade Tracker, and Trading Accounts. However, premium features like AI Analysis, Trading Plans, Psychology Tracking, News Events, Risk Calculator, and Monthly Reviews will be locked until you subscribe. 

 Yes, you can cancel your subscription at any time through the Customer Portal. Your access will continue until the end of your current billing period. 

 Yes, we offer a 14-day money-back guarantee if you're not satisfied with StatTradES Premium features. 

 You can update your payment method through the Customer Portal. Go to Manage Account > Customer Portal to access your Stripe billing dashboard. 

 Absolutely. All payments are processed securely through Stripe, one of the world's leading payment processors. We never store your credit card information on our servers. 

 StatTradES supports futures (ES, NQ, GC, CL, etc.), forex pairs (EUR/USD, GBP/JPY, etc.), and stocks/ETFs. Our risk calculator includes specific calculations for each market type. 

 Yes! Premium members can log unlimited trades with full details including screenshots, notes, news correlations, and psychological state tracking. 

 Our AI analyzes your trading data, psychology journals, and patterns to provide insights into your performance, identify strengths and weaknesses, and offer actionable recommendations for improvement. 

 The Risk Calculator helps you determine proper position sizing based on your account size, risk tolerance, entry price, and stop loss. It works for futures, forex, and stocks with accurate calculations for each market. 

 Yes! You can create and manage multiple trading accounts, set profit targets for each, and track performance separately or combined. 

 Monthly Reviews are AI-generated performance analyses that summarize your trading activity, highlight strengths and weaknesses, identify psychological patterns, and provide actionable improvement recommendations. 

 No! Our Risk vs Reward matrix shows that with a 2:1 risk/reward ratio, you only need a 40% win rate to be profitable. Focus on improving your risk/reward ratio rather than chasing high win rates. 

 We recommend risking 0.5-2% of your account per trade. Our Risk Calculator helps you determine the exact position size based on your risk parameters. This is not financial advice, of course. 

 Yes! Our Trading Plan feature lets you document your strategy, rules, and risk management. The AI can analyze your plan and compare it against your actual trades to identify rule violations. 

  Use our Psychology Journal to log daily check-ins including mood, energy levels, concerns, and reflections. The AI analyzes these patterns alongside your trades to identify psychological strengths and challenges. 

 The Daily Directional Bias (Bullish or Bearish) is provided for the S&P 500 to help guide your trading decisions. This feature is available to premium subscribers. Not financial advice. 

 Click on your profile icon and select 'Account Settings' to reset your password. If you're locked out, use the 'Forgot Password' link on the login page. 

 Yes! StatTradES is fully responsive and works on mobile devices, tablets, and desktops through your web browser. All can be converted as a Webapp.

 We typically respond to all inquiries within 24-48 hours during business days. Premium members receive priority support with faster response times. 

 Yes! You can export your trades to CSV format for use in other tools or for tax purposes. 

 Absolutely. Your trading data is encrypted and stored securely. We never share your personal information or trading data with third parties.  

 Currently, StatTradES is designed for individual traders. Please contact us if you're interested in team or educational licenses. 

 Simply sign up for a free account, start your 7-day premium trial, and begin logging your trades. We recommend starting with the Trading Plan feature to document your strategy. 

 No! StatTradES is designed for traders at all levels. Our Trading 101 resources, tutorials, and tools help beginners learn proper risk management and develop disciplined trading habits. 

 Currently, you'll need to manually enter your trades. However, this could be a feature in the future. 

 Start by logging your trades with all available details, then add daily psychology check-ins. The more data you provide, the better insights the AI can generate.