Last Updated: 2025/11/19

At StatTradES (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the StatTradES application (“the App”) and our related services.

By using StatTradES, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

We collect information you voluntarily submit, including:

• Account Information: Name, email address, and password
   
• Trading Data: Trades, notes, journals, psychology entries, and performance metrics
   
• Payment Information: Billing details processed via Stripe (we do not store full payment data)
   
• Profile Settings: Preferences, custom categories, and user-defined configurations
   
• Communications: Messages submitted through in-app support or contact forms
   

We automatically collect:

• Usage Data: Feature interactions, pages viewed, time spent, and behavioral metrics
   
• Device Information: Browser type, operating system, device identifiers, and IP address
   
• Log Data: Access timestamps, error logs, and diagnostic reports
   
• Cookies & Tracking Technologies: Used for authentication, analytics, and preferences
   

If you connect to external services, we may receive:

• Authentication data (e.g., Google/Apple sign-in)
   
• Payment confirmations or billing updates (from Stripe)
   
• Usage analytics (e.g., Base44 or equivalent tools)
   

We use your information to:

• Operate, maintain, and improve the App
   
• Process analytics and generate AI-driven insights
   
• Manage accounts, subscriptions, and settings
   
• Personalize user experience
   
• Develop new features and optimize performance
   

We may use your information to:

• Respond to support requests
   
• Send service-related notifications
   
• Provide educational or product updates (with consent)
   

We process data to:

• Facilitate secure payments
   
• Prevent fraud, abuse, and unauthorized access
   
• Comply with legal obligations
   
• Enforce our Terms of Service
   

Data is stored within Base44’s secure cloud infrastructure, housed in physically protected data centers with encryption and redundancy.

We utilize:

• Encryption: TLS/SSL for data in transit; AES-256 for data at rest
   
• Access Controls: Strict authentication and role-based permissions
   
• Regular Audits: Security reviews and vulnerability testing
   
• Backups: Routine backups to ensure data integrity
   

While we employ industry-standard protections, no digital system is completely secure. Use of the App is at your own risk.

Personal data is retained only as long as necessary to provide services or meet legal requirements. When an account is deleted, data is removed or anonymized within 90 days, unless otherwise required by law.

We do not sell, rent, or share your information for marketing.

We share limited data with trusted partners who assist in providing our services:

• Base44 – Hosting & infrastructure
   
• Stripe – Payment processing
   
• OpenAI – AI analytics (anonymized data only)
   
• Cloud Storage Providers – File and image storage
   

All third parties operate under strict confidentiality and data-protection agreements.

We may disclose data when necessary to:

• Comply with legal requests, subpoenas, or court orders
   
• Protect the rights, safety, or property of StatTradES or its users
   
• Detect, prevent, or address fraud or misuse
   

In the event of a merger, acquisition, or reorganization, user data may be transferred. You will be notified of any such change.

You may access or export your data (e.g., CSV) at any time.

You may update or correct your personal information through your account settings.

You may request deletion of your account and associated data. Some minimal information may be retained for legal or compliance purposes.

You may opt out of marketing:

• Via the “unsubscribe” link in emails
   
• Through account settings
   
• By contacting us
   

Essential service emails will still be delivered.

We use cookies to:

• Authenticate sessions
   
• Preserve user preferences
   
• Measure analytics and performance
   

You may disable cookies through your browser, but certain features may not function properly.

StatTradES may contain integrations or links to external platforms (e.g., social media, data providers). We are not responsible for their privacy practices. Please review their policies before use.

StatTradES is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors. Any identified minor data will be deleted promptly.

Your information may be processed in regions outside your jurisdiction, including the United States and Canada.

We implement contractual and legal safeguards such as GDPR Standard Contractual Clauses to ensure adequate protection.

Our AI-powered features may process anonymized or aggregated data to:

• Generate insights and analytics
   
• Improve algorithms and model accuracy
   
• Support research and performance optimization
   

AI outputs are informational and should not be relied on for trading or investment decisions.

In the event of a data breach, we will:

• Notify affected users within 72 hours
   
• Inform relevant regulatory authorities
   
• Provide details on the breach and mitigation steps
   

You may access, correct, or challenge your data and may file complaints with the Office of the Privacy Commissioner of Canada.

You have rights to:

• Access, portability, correction, and erasure
   
• Restrict or object to processing
   
• Withdraw consent at any time
   

You may:

• Request details of personal data collected
   
• Request deletion
   
• Opt out of data sharing
   
• Exercise rights without discrimination
   

We may update this Privacy Policy periodically. Changes will be posted in-app, and major updates may be sent via email. Continued use of StatTradES after changes constitutes acceptance.

For privacy-related questions or requests:

StatTradES Privacy Team
📩 Contact via in-app “Contact Us” form

• General inquiries: response within 48 hours
   
• Data access/deletion requests: processed within 30 days
   

We are committed to transparency and protecting your information. Your trading data belongs to you—we never sell it and use industry-standard security measures to safeguard it. You remain in full control of your personal data.